Microsoft SAM Solutions

Software Asset Management is entering a new era with CIOs and CEOs increasingly looking at Software Vendors and Partners to provide skills and best practice to help organisations align software spend to business need and get the most out of IT investments.

LinkState understands that every customer faces unique challenges in gaining visibility and control of their IT assets. Our SAM team offers industry specific knowledge, subject matter expertise and technical capability to assess risk and identify opportunities for optimisation.

Our approach is product, vendor and technology agnostic and customers can choose from a portfolio of once-off assessments or a complete SAM solution. We are passionate about taking Software Asset Management to the next level; where an organisation’s IT and information capital supports their strategic objectives.

A culture of opaqueness is simply not acceptable in today’s climate of pro-activity and governance transparency. Boards that treat IT as merely a functional or operational issue (and one which is – largely beneath their consideration) are failing their organisations. IT Governance today, A practitioner's handbook. Author: Alan Calder

SAM Services

  • Evaluation and assessment of organisational SAM Maturity
  • SAM Business Process Assessment and Design
  • Inventory collection and management
  • License management consulting
  • Flexera License management platform deployment and support
  • SAM service outsource
  • SAM Cloud based service offering
  • Microsoft SAM and License review
  • Software Asset Management & License Optimization ROI Workshop
  • Business Process to Product Mapping Workshops
  • Software Maintenance and Support Rationalization Service

SAM Service Model


Data Gathering, Inventory collection and Gap analysis to establish percentage of environment visible.

  • Software and Hardware Asset Identification
  • Inventory Collection
  • License entitlement

Verification of data sources and inventory analysis to establish current license position and areas of risk.

  • Verification of data sources
  • Compliance Risk Report
  • Opportunity for Optimization

Define People, Process and Policy as part of organisational SAM Strategy and optimisation.

  • SAM Improvement Plan
  • SAM Policy Documentation
  • Vision, Strategy & Ownership
  • Asset Lifecycle Management

Repeatable compliance process and automation to facilitate ongoing improvement and reduced risk.

  • Repeatable SAM Process
  • Staging Database
  • SAM Technology

Ongoing SAM Support Services to ensure exceptions are identified and corrected.

  • Ongoing SAM reporting Services
  • Periodic Risk Assessment

The LinkState Difference

  • Independent SAM Partner
  • Vendor and product agnostic focus
  • License management expertise
  • Microsoft Gold Partner
  • Infrastructure technology expertise
  • Flexera Partner
  • ISO aligned service offerings

Baseline Assessments

The SAM Baseline engagement includes data gathering of a client’s Microsoft software installations, (should existing reports not be available additional services may be added to carry out the inventory collection) and analysis of the customer’s Microsoft license entitlement to create the Microsoft Baseline and Effective License Position.

Analysis of the client’s data is based on data provided by the Customer and verified by the Partner. The SAM Baseline must be reviewed and agreed upon with Customer as an accurate point-in-time reflection of the Customer’s current license position.
The partner will then provide a finalised SAM Baseline Report providing an executive overview and details such as findings and recommendations, along with an effective License position report.

SAM Deployment Planning

SAM Deployment planning will provide the customer with a Proof-of-Concept for the chosen Microsoft tool (e.g SCCM), as well as a SAM Improvement Plan that focuses on advancing their SAM maturity in the Hardware and Software Inventory key competency area through process design, business case analysis, and adoption planning.

Upon completion of the engagement an Executive Overview presentation will provide the client with a high-level overview of the engagement and findings with an emphasis on the risks and benefits of current and future state as well as the business case to initiate improvements to SAM which have been identified

Flexera SAM Platform Solutions

FlexNet® Manager Suite for Enterprises provides a comprehensive set of products that enable organizations to manage software applications and optimize licenses for pervasive desktop and server software. Organizations are also able to maintain software license compliance and automate critical processes to improve IT operational efficiency.

FlexNet Manager Platform is a robust framework that enables organizations to discover and manage hardware and software assets across the enterprise. It provides desktop to datacenter license management functionality, including insight into software installations and usage, and purchased versus installed license reconciliation for software from thousands of publishers.

FlexNet Manager Suite On-Demand

Flexera Software’s market leading software asset management and Software License Optimization solution, FlexNet Manager Suite, is now available On-Demand via a Software as a Service (SaaS) delivery model. This provides lower upfront costs, faster deployment and shorter time to value since the product is installed and managed in the Flexera Software datacenter on our high availability platform. There are no scalability or architectural issues for the customer to consider, and product upgrades are managed by Flexera Software.

FlexNet Manager Suite On-Demand’s web-based user interface provides anytime, anywhere access to critical license management and Software License Optimization functionality to allow organizations to maintain license compliance, improve operational efficiency and reduce ongoing costs for software.

FlexNet Manager Suite On-Demand’s software asset management and Software License Optimization functionality includes:

  • Application Discovery & Inventory using an Inventory Beacon to upload data to the cloud.
  • Provides cross-platform (Windows, Linux, UNIX, and MAC OS) discovery, inventory, and application usage data collection.
  • Performs discovery and inventory of virtual machines on VMware ESX/vSphere and Microsoft Hyper-V servers, and supports Citrix XenApp application virtualization environments.
  • Leverages existing IT investments via integration with a multitude of third-party standard inventory sources including Symantec Altiris, BMC Atrium Discovery and Dependency Mapping (ADDM), BladeLogic Client Automation (Marimba), HP Discovery and Dependency Mapping Inventory (DDMI), IBM License Metric Tool (ILMT), Microsoft System Center Configuration Manager (SCCM), and IBM Tivoli Endpoint Manager (BigFix).
  • Enables organizations to ‘know what they have’ in their IT environment and consolidate vendors and applications.